Privacy Policy

1. Introduction

Candid Software Training ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website candidtraining.in, submit inquiries through our contact forms, or when you submit your details through Google Ads lead form extensions or other advertising lead forms.

By submitting your information through our website, Google Ads lead forms, or any other channel, you consent to the practices described in this policy. If you do not agree, please do not submit your personal information.

2. Information We Collect

2.1 Information from Lead Forms (including Google Ads Lead Forms)

When you express interest in our training programs through:

• Google Ads lead form extensions (e.g., name, email, phone number you submit in the ad lead form)
• Contact forms on our website
• Enquiry or registration forms

we may collect:

• Name
• Email address
• Phone number
• Course or program of interest
• Any message or comments you provide

Lead form submissions (including those from Google Ads) are used solely to respond to your enquiry about our training courses, send relevant information, and follow up regarding admissions or placements. We do not use this information for purposes unrelated to your enquiry without your consent.

2.2 Information Collected Automatically

When you visit our website, we or our advertising partners (including Google) may collect:

• IP address and general location
• Browser type and device information
• Pages visited and time spent
• Cookies and similar technologies (see Section 5)

This helps us improve our site and measure the effectiveness of our advertising (including Google Ads).

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries: Contact you about our Java Full Stack training, internship programs, or other courses you have shown interest in
• Send information: Provide details about courses, fees, schedules, and placement support
• Improve our services: Understand how visitors use our site and improve our training offerings
• Advertising and remarketing: With your consent where required, we may use data to measure ad performance and show you relevant ads (e.g., through Google Ads). You can control ad personalisation via Google’s settings
• Legal and security: Comply with applicable laws and protect against misuse or fraud

4. Google Ads and Lead Form Extensions

We run Google Ads campaigns that may use lead form extensions. When you submit your name, email, and/or phone number through a Google Ads lead form:

• Your information is shared with us by Google in accordance with Google’s policies so we can respond to your enquiry
• We use this information only to contact you about our training programs and related information
• We do not sell your lead form data to third parties
• Google may also process your data as described in Google’s Privacy Policy

By submitting a lead form, you consent to being contacted by Candid Software Training via phone, email, or SMS regarding your enquiry. You can opt out of marketing communications at any time by replying “STOP” or contacting us.

5. Cookies and Tracking

We and our partners (including Google) may use cookies and similar technologies for analytics, site functionality, and advertising. Google Ads may use cookies for conversion tracking and remarketing. You can manage cookie preferences in your browser and control ad personalisation at Google Ad Settings.

6. Sharing and Disclosure

We do not sell your personal information. We may share your information only:

• With service providers who assist us (e.g., hosting, email) under strict confidentiality
• With Google or other advertising platforms to the extent necessary for lead delivery and ad measurement, in line with their policies
• When required by law or to protect our rights and safety

7. Data Retention and Security

We retain your enquiry and lead form data only as long as needed to respond to your request, provide information about our courses, and for legitimate business or legal purposes. We implement reasonable measures to protect your data from unauthorised access, loss, or misuse.

8. Your Rights

You may:

• Request access to or correction of your personal information
• Request deletion of your data, subject to legal obligations
• Opt out of marketing calls, emails, or SMS by contacting us or using the opt-out option in our messages

To exercise these rights or for any privacy-related questions, contact us at candidtraining2010@gmail.com or call +91 72000 69003.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of our website or submission of lead forms after changes constitutes acceptance of the updated policy.

10. Contact Us

Candid Software Training
137B, 2nd street, Shanthi nagar, Chrompet, Chennai – 600044
Phone: +91 72000 69003
Email: candidtraining2010@gmail.com

For questions about this Privacy Policy or our use of your information (including data collected via Google Ads lead forms), please contact us using the details above.